Welcome to casadiluce.com, which is directly operated by
Artglass Canada Inc., please take a few moments to review our Terms and Conditions before making an
online purchase. These Terms and Conditions apply to your access and use of our website, including when
you make an online purchase, create your account, place an order or otherwise access or utilize our
website, you acknowledge that you have read, understood and agree to be bound by the following terms and
This agreement is between you and Artglass Canada Inc. concerning your use of our
website which is currently located at http://www.casadiluce.ca and any other online materials and
applications such as your online account
Your use of the Case Di Luce website is governed by this Agreement regardless of how
you access it, including through the Internet, through Wireless Access Protocol (“WAP”), or through a
mobile network or otherwise.
CHANGES TO THESE TERMS & CONDITIONS
Casa Di Luce may in its discretion change these Terms & Conditions at any time,
without any prior notice, by posting the changed Terms & Conditions on our Website. The changes and
conditions are effective immediately upon posting. It is your responsibility to check the “Last Updated”
date at the top of these Terms & Conditions and review any changes since the last version. By
utilizing our website after the Terms & Conditions have been changed, you are signifying your
acceptance and agreement to the changed terms.
The Terms & Conditions will be governed by, solely in accordance with, the laws of
the Province of Ontario, Canada and applicable federal laws of Canada, in exclusion with any rules of
private international law.
You are responsible for your use of Casa Di Luce’s Website, and for any use of the
Website or mobile applications made using your account.
DISCLAIMER OF WARRANTIES
You Expressly Understand And Agree That Your Use Of This Website And All Content
Available Is At Your Sole Risk And That This Site Is Provided On An “As Is” And “As Available” Basis.
Casa Di Luce Makes No Representations Or Warranties Of Any Kind, Express Or Implied, As To The Operation
Of This Site Or The Information, Content, Materials Or Products Included On This Website.
To The Fullest Extent Permitted By Applicable Law, In No Event Will Casa Di Luce,
Artglass Inc. Be Liable To You Or Any Third Party For Any Indirect, Special, Incidental, Or Punitive
Damages Or Damages For Loss Profit, Revenue Or Data Arising Out Of Or Relating To Our Website.
You are responsible for maintaining the confidentiality of your account information
and password. Your user name, password or other information that you provide to us in registering are
for your personal use only. You are responsible for any use or misuse of your user name or password, and
you must notify us directly of any confidentiality breach or unauthorized use of your online account.
PERSONAL INFORMATION POLICY
Casa Di Luce collects personal information and non-personal information from users of
Casa Di Luce reserves the right to terminate or suspend your use of any or all online
properties at any time and without prior notice when it is believed that you have violated or acted
inconsistently and in accordance with the outlined terms and conditions. This termination of suspension
includes terminating online accounts, removing or editing content, or canceling online orders at their
sole discretion. Upon any such termination or suspension, your right to use any of Casa Di Luce’s online
services will immediately cease.
PRODUCT PRICING INFORMATION & DISCOUNTS
The prices displayed on our website are quoted in Canadian Dollars. Casa Di Luce
strives to keep their prices competitive and as a result, we reserve the right to change our posted
prices without any prior notice.
Due to such events as fluctuating international exchange rates and price increases
from suppliers and freight carriers prices may also change without notice.
Discounts cannot be combined with any other offer or promotion. We are happy to work
one-on-one with interior designers and decorators and offer special discounts and incentives. Please
contact us at [email protected] for
ERRORS ON WEBSITE
Casa Di Luce reserves the right to revoke any stated offer and to correct any errors,
inaccuracies or omissions including after an order has been submitted, confirmed, or a credit card has
At times there may be information on our Website or in our catalog that contain errors
that may relate to item descriptions, pricing and product availability. Artglass Canada Inc. reserves
the right to correct, change or update information on any such errors, inaccuracies or omissions without
prior notice, with such changes applying to items in your cart, including after you have submitted your
online order and received a confirmation from us. If you do not wish to continue with your purchase
after pricing or information has been changed, please contact us right away and we will try our best to
work with you.
Casa Di Luce is an authorized reseller of the manufacturers on our website. Every
manufacturer differs in the period of time that they warrant their products. Casa Di Luce does not carry
its own warranty but relies on the manufacturer’s warranty conditions. During the manufacturer’s
warranty period, Casa Di Luce will be there to assist you with any warrant issues, or connect you
directly with the manufacturer to further assist you with any warranty claims. During the warranty
period, most manufacturers will repair or replace your item, at their discretion when it is proven that
the products or parts are defective. This warranty does not apply to any damages resulting from
accident, alteration, tampering, misuse, negligence, or abuse. Warranty will not be applied to light
COLOUR SWATCHES ON OUR WEBSITE
Please note that your monitor might not accurately display product colours. We cannot
guarantee that the colour shown will entirely match the colour of the product you are ordering.
For orders placed online, we accept MasterCard, Visa, American Express and PayPal
payments. We can also accept phone-in orders by: cheque via email, wire transfer, Interac E-transfer.
CC payments sent by cheque should be mailed to:
Casa Di Luce
89 Tycos Drive, Unit 102
Toronto, ON, M6B 1W3
Casa Di Luce is located in Ontario, Canada and charges taxes applicable to Ontario.
Orders shipped outside of Ontario are charged GST or HST depending on the order’s final destination. You
are expected to comply with your province or state’s current laws regarding online purchases. Orders
shipped outside of Canada are not subject to sales tax but may incur duties or border fees.
DAMAGED & DEFECTIVE PRODUCTS
We make every effort to pack items very carefully so that they arrive at your door
safely. We realize that items can be damaged during the shipment process or may arrive with missing
parts due to the delicate nature of some of the goods. If this happens to be the case, all damages must
be reported to us within 72 hours of delivery. We will not be held responsible for any missing or
damaged items if we are not notified within this timeframe. Please email us immediately at [email protected] and provide photos of the
damaged or defective product. Refer to the Returns & Exchanges section of
our website for further information.
RETURNS & REFUNDS
If for any reason that you are unsatisfied with your order, you can return eligible
items for a full refund, store credit or exchange within 15 days of receiving an online order. If the
wrong product was shipped or your order is damaged in transit, please contact us within 72 hours of
receiving your order. Refer to the Returns & Exchanges section of our
website for further information related to our return policy.
CANCELLATIONS & CHANGES
You can cancel or make any changes to your order within 1-2 business days of placing
the order. Please email us with your order number at [email protected]. Be sure to include your name, address,
and the items to be cancelled or amended
Please note that many orders ship immediately, so we do require that you contact us
immediately if there are any changes. Our store hours are: Monday-Friday 10:00 AM-6:00 PM EST and
Saturdays from 10:00 AM-5:00 PM EST.
If your order has already shipped, it cannot be cancelled and will be treated as a
return. Refer to the Returns & Exchanges section of our website for further
USE OF PROMOTIONAL CODES
Promotional codes can only be redeemed online at www.casadiluce.com. Once promotional code per order, which may consist of one or
more items. Promotional codes cannot be used in conjunction with any other special offer or promotional
code. Any refunds or returns made will take into account that a discount was applied to your original
order. Promotional codes may not be used on any existing orders and cannot be sold or exchanged for